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A: Yes. They are made from naturally occurring, non-genetically modified microbes and organic food grade materials are used to feed the bugs during the fermentation process. Our products are entirely biodegradable and safe to use, store and dispose of. All of our ingredients are on the EPA’s safer ingredient list except for probiotics because they are so new in cleaning.
A: No. Our products are infused with organic essential oils to give surfaces, rooms and fabrics fresh, clean smell. Our products are free from toxic fumes and not overly scented.
A: Since Counter Culture products contain no harsh chemicals and are created naturally, they are unlikely to cause skin irritations.
A: No. Our smart scientists have figured out how to keep the bacteria viable within a huge range of temperatures. Best practice is to keep them out of direct sunlight.
A: Because Counter Culture ferments the products, much of the outputs are the same, but the dilutions are specific to the job at hand.
A. Your card will be charged once you place your order and appear as Counter Culture on your statement. If your credit card transaction fails please double check your information and ensure you CVV and billing zip code are correct.
A. Orders are processed within 48 hours, and generally ship from USPS or UPS the next business day Monday through Friday. Customer pays calculated rates for orders under $30, and shipping is free for orders over $30.
A. After your order is processed you will receive an email with carrier and tracking information and anticipated delivery date. Get ready to Rage Against the Clean!
A. If you must, contact us at support@countercultureclean.com before 2p.m. CST on the day you place your order we will make every effort to cancel it before it is processed and shipped.
A. If you happen to receive one of the occasional leaky or damaged bottles, we’re gonna replace it for the same item. To exchange an item damaged during shipping contact us at support@countercultureclean.com.
It’s the least we can do…for help with online ordering please contact us at support@countercultureclean.com or 800-736-3128 and we’ll get back to you ASAP.
A: Yes. They are made from naturally occurring, non-genetically modified microbes and organic food grade materials are used to feed the bugs during the fermentation process. Our products are entirely biodegradable and safe to use, store and dispose of. All of our ingredients are on the EPA’s safer ingredient list except for probiotics because they are so new in cleaning.
A: No. Our products are infused with organic essential oils to give surfaces, rooms and fabrics fresh, clean smell. Our products are free from toxic fumes and not overly scented.
A: Since Counter Culture products contain no harsh chemicals and are created naturally, they are unlikely to cause skin irritations.
A: No. Our smart scientists have figured out how to keep the bacteria viable within a huge range of temperatures. Best practice is to keep them out of direct sunlight.
A: Because Counter Culture ferments the products, much of the outputs are the same, but the dilutions are specific to the job at hand.
A. Your card will be charged once you place your order and appear as Counter Culture on your statement. If your credit card transaction fails please double check your information and ensure you CVV and billing zip code are correct.
A. Orders are processed within 48 hours, and generally ship from USPS or UPS the next business day Monday through Friday. Customer pays calculated rates for orders under $30, and shipping is free for orders over $30.
A. After your order is processed you will receive an email with carrier and tracking information and anticipated delivery date. Get ready to Rage Against the Clean!
A. If you must, contact us at support@countercultureclean.com before 2p.m. CST on the day you place your order we will make every effort to cancel it before it is processed and shipped.
A. If you happen to receive one of the occasional leaky or damaged bottles, we’re gonna replace it for the same item. To exchange an item damaged during shipping contact us at support@countercultureclean.com.
It’s the least we can do…for help with online ordering please contact us at support@countercultureclean.com or 800-736-3128 and we’ll get back to you ASAP.